Upload a document

You can upload a document to your agent’s knowledge base by clicking the “Upload Knowledge Files” button in the create/edit agent flow.

Documents are automatically chunked and indexed as necessary.

Crawl a website

PlayAI Agents can also crawl a website and answer questions about the content and navigate the user to the relevant pages.

1

Enable crawling

On the last page of the create/edit agent flow, check the “Crawl website” checkbox and enter the URL of the website you want to crawl.

2

Click the 'Crawl' button to start the crawling process

Stay on the page until the crawling process is complete. This can take a while if the website has many pages.

3

Wait for crawling to complete

Your embed should now be able to answer questions about the crawled website and navigate the user to relevant pages on the site.

Delete a crawled website

Go into the “Knowledge” tab of the create/edit agent flow and click the trash icon next to the website you want to delete under the “Custom Knowledge” section.