Agent
Knowledge Base
Learn how to give agents access to your documents and websites
Upload a document
You can upload a document to your agent’s knowledge base by clicking the “Upload Knowledge Files” button in the create/edit agent flow. Documents are automatically chunked and indexed as necessary.Crawl a website
PlayAI Agents can also crawl a website and answer questions about the content and navigate the user to the relevant pages.1
Enable crawling
On the last page of the create/edit agent flow, check the “Crawl website” checkbox and enter the URL of the website you want to crawl.
2
Click the 'Crawl' button to start the crawling process
Stay on the page until the crawling process is complete. This can take a while if the website has many pages.
3
Wait for crawling to complete
Your embed should now be able to answer questions about the crawled website and navigate the user to relevant pages on the site.
Delete a crawled website
Go into the “Knowledge” tab of the create/edit agent flow and click the trash icon next to the website you want to delete under the “Custom Knowledge” section.